Email. Ecommerce. Digital. Cloud. I have colleagues who no longer print a single piece of paper (how do they edit?), and use Evernote to organize and file every tiny bit of their lives!
I’m a huge believer in all things “E.” Google Drive, Carbonite, Dropbox and too many iPad apps to count are part of my daily life. Yet, lately, a few bells have been rung about business security – even though I’m über vigilant.
Typically, I communicate with my clients using email. If something needs to be really secure, we either FTP or use something like Dropbox. For large files (audio or visual), I routinely use YouSentIt (now Hightail).
Clients often do ask about file security and retention policies. And occasionally, one of their NDAs is worded in such a way that I have to ask if using Carbonite for online back-up is okay with them. Thus far, there haven’t been any problems with my approach.
But the following article, “European Cloud Users Could Shun U.S. Cloud Services Altogether” (10/7/13 – ReadWrite), made me stop and rethink what I was doing. The European Union is upping its privacy standards and cloud-based services in the US aren’t in compliance due to US government surveillance via the NSA. So cloud services are moving their physical servers local/outside the US in order to be out from the NSA’s monitoring.
While very trusting my nature, I do shred all my office documents, make sure I follow all my client guidelines, and when a computer dies I erase and physically break (yes, with a hammer) my hard drive. I wonder, though, am I being proactive enough?
After reading this piece, I rechecked all my security settings on the accounts I have to make sure they’re in good order. (I’m fine.) Is there a better way to stay secure? (I can’t imagine encrypting all my email to every client, can you? They’d go crazy!)
I’m left feeling as though I don’t have the best forward-looking answer. I’d like one though. Where do you see this heading? What steps are you taking? Maybe together we can get to a successful “E+S” era!